5
Grand Garage

It's always hard to give an auto mechanics garage 5 stars. It's just something in our nature that doesn't allow us to do it because we have been conditioned to feel like we've gotten cheated. Even if they're just giving us an oil change 🤣 But GRAND GARAGE... These guys are definitely different. It's almost like they're going out of their way to prove their integrity to you from the start. And their customer service is phenomenal. I've never seen a mechanic who did not act like they were angry that I brought my car in. But not these guys. They were very happy to have my business. And they made it very clear. They also have a courtesy shuttle to drop you off and pick you up and bring you back while your car is being serviced. I hope I never have to go again, but I would definitely return again!

Taylor, thank you for the fantastic review! We are so happy to hear about the excellent experience you had and the quality service you received. We take pride in customer service and appreciate you putting your trust in us. We truly appreciate your business and your 5-star review. I will pass along the kind message to the rest of our team and please let us know if there is anything else we can do for you!

- Grand Garage
5
Grand Garage

Very polite and friendly. Love Janet's customer contests. Fast scheduling and service. Very detailed information and report on my car's status. Thank you so much for being there. Very happy customer Sherry

Sherry, your feedback will be shared with Janet and the team. Do not hesitate to contact us again when we can be of further assistance with your vehicle!

- Grand Garage
5
Grand Garage

Awesome Folks here,Service the way it used to be !!!

5
Grand Garage

Really like the way they handle there service with their customers. They will transport you back to home. Very friendly and caring making certain you are satisfied with how things have been done and handled. It's great how helpful and receptive they've been withme as a customer.

4
Grand Garage

5
Grand Garage

Grand Garage got me in the same morning I called even though I was not a customer and I didn't have an appointment. I needed a new headlight bulb on my Subaru. Rob was friendly and treated me as a valued customer. Mike changed the bulb and topped off my windshield fluid and checked my oil. He reminded me that I would need an oil change in 1,000 miles. Great service with a smile. I will use them again!

4
Grand Garage

COBE, thank you for taking the time to leave a positive review for Grand Garage. We look forward to working with you and your vehicle again when we are needed!

- Grand Garage
5
Grand Garage

Thank you for your 5-star review, Marissa! We were happy to help out and look forward to helping you again any time you need us!

- Grand Garage
5
Grand Garage

Oh NO! A RED LIGHT is ON on the dash board! YIKES! I had better stop by GRAND GARAGE in Escondido! I thought it was the Battery light (dummy me), but it was actually the Radiator light! Oops! Sure glad I went in! Thanks Rob, for squeezing me in, even though you were clearly very busy! Turned out that the WATER PUMP had a small hole in it. So glad to get that replaced before it got a lot worse! Thanks also for reminding me to take care of that OIL CHANGE that I've been putting off. I lucked out to be there on PI(E) day (3-14-22 = 3.14 PI day) and was treated to a slice of Razzle berry pie! Yum! Thanks Janet for all your fun ideas! You always treat your customers so well! We all know that It's never a good day when you have car problems, but it's always good to know that the wonderful folks at GRAND GARAGE will be there to save the day! Waving HI to David, Pat and Mike too!

Wow, thank you for the fantastic review, Dan! We take pride in customer service and appreciate you putting your trust in us. Our goal is to treat our customers like family by providing them with excellent service every time. We appreciate you and your business. Thank you for choosing Grand Garage. We're always happy to help and look forward to helping you again any time you need us!

- Grand Garage
5
Grand Garage

Excellent!!!

Thank you for sharing this excellent 5-star review, Douglas! It is a pleasure working with you! We'll see you next time.

- Grand Garage
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