Hi! I'm David Loynd, Owner of Grand Garage in Escondido. I'd like to share with you some of my values and perspectives that make a BIG difference to my customers!
Does your repair shop seek to understand your needs and concerns?
Does your repair shop exceed your expectations?
Here is why I promise that WE CAN AND WILL:
- Our technicians and service managers are the most honest and ethical people in auto repair today. I hire and train them that way. They are part of my family. They know what I expect!
- All our team members have exceptional people skills. That doesn't mean they are smooth sales types. They care about our customers and seek to be their advocates in finding the best solutions to their auto repair problems.
- Our people do NOT talk down to our customers! Your questions and concerns give us the opportunity to understand your needs. Only then can we teach and present appropriate options for solutions to our customers.
- We talk in easy-to-understand language. Not a lot of technical mumbo jumbo. If you don't understand what we are saying, how can we make the best decision for your car's needs?
- We provide services that you previously had to go to the dealer to get! Now you have a more convenient option for superior quality and service!
- You really must experience the difference to believe it!
Grand Garage is "family owned and operated" by a bunch of friends that rely on each other. We work in a very friendly and low key atmosphere, and we always offer personalized service and superior attention to detail to ensure the job is done right the first time. Additionally, our whole business is built on an established relationship with our customers.
Finally, a garage you can TRUST!
- BBB Accredited Business
- AAA™ Approved Auto Center
- ASE Blue Seal™ Shop
- ASA™ Member
Visit us in Escondido, California, for a variety of auto repair and auto maintenance, including wheel alignments and auto diagnostics.