I have to preface this review by explaining I have typically avoided taking my vehicles to a mechanic due to concern that the mechanic would be incompetent or fraudulent. So, despite all of the time it has taken me over the years, every time something went wrong with one of our cars, I'd fix it on my own by using my OBD II scanner, watching YouTube videos, getting the help of friends, reading online blogs, and making several trips per day to the auto parts store. So, when, out of the blue, our Kia Soul was having a hard time starting, and, when it did start, drove with the traction control light illuminated, low power, and no RPM gauge movement, I quickly tried to figure it out on my own. I realized I was in over my head as soon as my scanner didn't show any engine codes and instead an ABS code. Online blogs pointed to everything from the crankshaft position sensor or ECM (both of which should display a fault code) or an AWC Mode Select Switch (whatever that is) or fuel injectors. Needless to say, I was in over my head and decided it was time to search for a reliable, honest mechanic. After a few Google searches and reading through reviews, I was confident in taking our car to Grand Garage and I am glad I did. Not only is the customer service amazing, the level of professionalism is remarkable. Grand Garage not only identified the issue as being the crankshaft position sensor (which just made me trust them all the more considering it was already on my mind as a potential issue), they provide a complementary "Comprehensive Multi Point Digital Inspection" which was very detailed and informative. Furthermore, I was informed of my car's diagnosis and repair status every step of the way, including prices (which were transparent and made known upfront). Not to mention, the total price out the door was fair and reasonable. I'm not only happy to have our Kia back and running smoothly, I'm happy that I now have a go-to mechanic if/when I need one in the future. I will also be recommending friends and family; Grand Garage is the place to go!