Escondido Auto Repair

I've been going to Grand Garage with different vehicles and various issues for a BUNCH of years and as long as I have a car, they will be my first choice for car repair. Their honesty and integrity is right up front as it is concerning repair time and cost estimates. So complete are they in explaining what has to be done; what should be done and why, are the answers I look for and often times they will bring the mechanic working the repair to explain more fully. Preventive measures to take to avoid issues in the future, in my mind, are very important so I really appreciate their safety and mechanical checks and passing that information on to the driver. Cost estimations and delivery time have been close to being perfect and making it right to run right seems to be their aim along with making customers, family. Never have experienced a hard sell or pressured to buy into an unnecessary service repair like some dealerships. I like their standing with AAA and discounts for AAA members and high standing with BBB and Yelp. I also like the fact that if they can't fix it they might bring in someone who can (when available) or recommend a business who can address the issue. Thanks G.G.. You there are all appreciated!

The Grand Garage has been servicing our Audi and Mercedes for a couple of years. We have been very pleased with the service, price and detailed explanation of recommended services. David, Janet, Rob and Bruce are all a pleasure to do business with.

Super friendly service, honest and on time. I always bring my car back here!

I have been a customer for 25+ years. They have excellent customer service, and they are honest and trustworthy.

I can’t reply to the original review. However, with your logic of quoting me pads only ,at 1300, my initial complaint notes that the Toyota dealership is charging 800. So regardless of our disagreement, why are you so over priced for a brake job? You can make this right by reimbursing me a portion, due to you being extremely over priced and my brakes still squeaking from rotors, you talked me into replacing. It was unfortunate that the test drive didn’t produce the sound but you can understand how difficult it is to get your vehicle to make the sound when you at the mechanics.

My usual trusted mechanic does not do wheel alignments. His receptionist suggested a nearby tire store, but warned me they would try to "Upsell". Not wanting to deal with a pushy tire store I took my car to Grand Garage. They fixed the alignment problem, and told me that it wasn't 100% perfect, but so close that replacement parts were not necessary. The "Toe" was perfectly aligned and something with the word "Speed"? was aligned. We took the car to them in the morning and got it in the afternoon of the same day. We also received a Triple A discount.

Grand garage has gone down hill extremely fast. When I first started using them, they seemed to genuinely care and had extremely reasonable prices. Which is why I recently went to them, However $1700 for brakes and rotors is beyond unreasonable however I still did it, to which I regret, and i am still having squeaking. They claim it’s because I didn’t change the rear rotors, but the squeaking is coming from the front. 🤔 Either way, they've turned into more pushy salesman than anything else. Pressuring me (and others I’m sure) into replacing parts that are not needing replacement, in this case, my rotors instead of offering to resurface them. I talked to the dealership and they would have charged 800 dollars to do the entire brake job, front and back with resurfaced rotors. I will never use grand garage again and I hope this review saves someone the headache with dealing with them. Unless the owners make this right, I will be reaching out to the BBB to let them know about their practices. There are several reviews on yelp complaining about the same issue.

Just moved here and got a flyer in the mail. Sounded like the kind of place I would like to take my truck too. Yes it was only an oil change and asked them to check a few things but it was a nice experience and think I'll be going back for future work. Really liked how they sent you a text with a link to the report on your cars status. I'll review more when I have more work done. Cheers, Pete

I recently had an outstanding experience with Grand Garage! Their team is incredibly courteous and professional, and the craftsmanship and their work ethic are truly impeccable. They took the time to answer all my questions, making me feel valued as a customer. I couldn't be happier with the results! Thank you, Grand Garage team! Ill be back and will recommend you to everyone!