Escondido Auto Repair

So upset that I trusted this place. I gave a great review previously and took my vehicle back to them even though they are 45 miles away. Because I thought I could trust them. I took my vehicle in for maintenance and was advised that I needed a tire rod replaced and my muffler fixed. I was quoted under $2000 to complete muffler replacement and a tire rod. Parts were not shipped correctly twice. My car was in shop for over a week. Upon picking up my vehicle I was charged $3400! I have put the invoice on Reddit and I am told that I was royally scammed. I am reporting them to the State along with a complaint. I am just upset that I trusted them, drove out of my way because I trusted them then was taken advantage if because I am female. None of my maintenance was completed to include brakes because of the cost to fix tire rod and muffler. I DO NOT RECOMMEND THEM any longer. So much for faith in humanity.

Everyone at the shop deserves five stars. I received timely call and text reminders for my appointments, as well as transportation to and from the facility once the service was completed. Bruce provided excellent service, fulfilling my requests, offering a clear list of necessary maintenance items, and notably, there was no pressure to schedule additional services or engage in unnecessary persuasive talk. I fully understood all items on my list, which prompted me to return a second time for a transmission (CVT) and brake oil change. Additionally, a hometown hero and Medal of Honor recipient has his vehicle serviced here.

Sometimes you don't appreciate just how good G.G. is until you go off course to another shop for repairs. Even an AAA recommended in my case and just because it was closer. I feel like a prodigal son in returning to G.G. Once, again, G.G. sets the mark in performance in car care maintenance and repair.

Each time I have had to have work done, this is the garage I go to. Never again to the dealership! This garage is trustworthy and they fix exactly what they say and usually are done before the time they said theyd be. Kind people with a great sense of humor. You will not be disappointed.

I've been going to Grand Garage with different vehicles and various issues for a BUNCH of years and as long as I have a car, they will be my first choice for car repair. Their honesty and integrity is right up front as it is concerning repair time and cost estimates. So complete are they in explaining what has to be done; what should be done and why, are the answers I look for and often times they will bring the mechanic working the repair to explain more fully. Preventive measures to take to avoid issues in the future, in my mind, are very important so I really appreciate their safety and mechanical checks and passing that information on to the driver. Cost estimations and delivery time have been close to being perfect and making it right to run right seems to be their aim along with making customers, family. Never have experienced a hard sell or pressured to buy into an unnecessary service repair like some dealerships. I like their standing with AAA and discounts for AAA members and high standing with BBB and Yelp. I also like the fact that if they can't fix it they might bring in someone who can (when available) or recommend a business who can address the issue. Thanks G.G.. You there are all appreciated!

The Grand Garage has been servicing our Audi and Mercedes for a couple of years. We have been very pleased with the service, price and detailed explanation of recommended services. David, Janet, Rob and Bruce are all a pleasure to do business with.

My car is old but dont want to give it up. Grand made it drivable and safe for many more miles. Really good customer service!

Super friendly service, honest and on time. I always bring my car back here!

I have been a customer for 25+ years. They have excellent customer service, and they are honest and trustworthy.

My usual trusted mechanic does not do wheel alignments. His receptionist suggested a nearby tire store, but warned me they would try to "Upsell". Not wanting to deal with a pushy tire store I took my car to Grand Garage. They fixed the alignment problem, and told me that it wasn't 100% perfect, but so close that replacement parts were not necessary. The "Toe" was perfectly aligned and something with the word "Speed"? was aligned. We took the car to them in the morning and got it in the afternoon of the same day. We also received a Triple A discount.