After just getting the standard oil changes over the years, my car needed a little extra TLC. Grand Garage did a great diagnostic, sending me a text message with a link to see all of the areas of concern with photos where applicable. It helped me make a decision on what I should get fixed this visit and what can wait. Everyone I spoke with was super professional, patient, doing a great job explaining everything to me. As a woman, I have developed that sixth sense for when a mechanic is patronizing me. The mechanic and front office people never did that. I was very happy with the service, the people, the costs. Bottom Line: HIGHLY RECOMMEND. Plus, there is a bonus. They have a shuttle service!