In my view, the service I received at Grand Garage was top drawer. The people I dealt with at Grand Garage were courteous, professional, and competent. My 2001 Mustang GT was in need of some extensive deferred maintenance repairs. Everything the professionals at Grand Garage recommended was thoroughly explained to me and I was given a detailed estimate for the cost of each recommended repair so I could pick and choose which repairs I wanted to proceed with. I believe that cost for the repairs was fair and, after I decided to proceed with the repair work, one of the employees even offered to "detail" my Mustang at no additional cost to me (I think because he liked my car), which I agreed to let him do. The turn around time for the repair work was very short, and my Mustang is back to running in great condition. It needed some additional work (more of a cosmetic nature) but Grand Garage told me I would be better served to go elsewhere to have this work done. Upon my asking, Grand Garage gave me recommendations re other service providers who could do this additional work and I was very glad to receive such recommendations. I also received a discount coupon in the mail that I was able to use for the repair work I had done, and a few days after it was completed I received a thank you note in the mail containing a $20 coupon to use the next time I made need service. I own other automobiles that I intend to take to Grand Garage if they are need of repair work, and I would highly recommend Grand Garage to others.